What do I do if I need adjustments through the recruitment and interview process?
If you need any additional support or assistance during the process due to disabilities or learning differences, then please just let us know. We’re happy to make reasonable adjustments to ensure you’re given the opportunity to be your best self.
I have multiple email addresses associated with my applications. Can I merge my accounts?
We can help you do this. If for any reason you have had to create a new profile with a different email address, please email us at email@example.com to let us know and we can combine your accounts. Once this is done you can access your applications using either email.
How do I set up job alerts?
Log into your account on the job portal. Click on your name in the top right corner and you’ll see an option for ‘Alert Centre’. Click on ‘Create new alert’ and this will allow you to tell us what roles you’re interested in and where you want to work.
Who should I contact about my application?
When you first apply you’ll get an acknowledgement email which will give you the name of the recruiter looking after your vacancy. You can contact them by calling 01844 211201 or emailing us at firstname.lastname@example.org. If you can’t find this email, you can log in to the job portal and find the relevant communication about your vacancy.
My application status hasn’t changed. Who can I contact for an update?
Please email us at email@example.com and we’ll arrange for the relevant recruiter to get in touch. You can also call us on 01844 211201.
Can I apply to multiple roles?
Yes, you can apply to multiple roles.
I was referred for a specific role by a current employee – what do I do now?
If a current employee was sent a link, please ask them to share it with you. If not, you can find our roles on the job portal. When you apply, you’ll be asked how you heard about the role, please select ‘referral’ and remember to give us their name.
I was unsuccessful at an interview recently – can I apply again?
The system will not allow you to apply for the same role, but you can continue to apply for other, similar roles.
Can I upload a resume and use my LinkedIn profile?
You can create an account using your LinkedIn profile. Simply click on the job apply button on the job portal, under create account you’ll see the option to sign in with a LinkedIn profile. Click here and follow the instructions on the screen.