• Work in a customer communication centre for white mail, telephone and web enquiries or be involved in outbound consumer communication
• Handle customer complaints/requests for further product information
• Make face to face customer care calls or up-sell and or ensure customers are using the right level of product service
• Or be involved in retail activity to support manufacturers distribution initiatives

Often these roles will include telemarketing, telesales and or call centre work.

32% of consumers are more likely to buy a brand carrying a care line number. 40% grocery business’ products carry on-pack care line.

Register with CPM to find out what Customer Care Jobs we have available